ZS7 Privacy Policy — How We Protect Your Data

ZS7 operates the online gaming platform available at zs7.app. This Privacy Policy applies to all services offered through the ZS7 platform, including Slots, Fish Games, Bingo, Cricket market offerings, and all related account, deposit and withdrawal services.

When this policy refers to "ZS7", "we", "us" or "our", it means the entity operating the ZS7 platform. When it refers to "you" or "your", it means any person who accesses or uses ZS7, registers an account, or contacts ZS7 support.

This Privacy Policy should be read alongside the ZS7 Terms and Conditions. By using ZS7, you confirm that you have read and understood both documents. If you have questions about this policy, please contact us at [email protected] before proceeding.

ZS7 collects personal data in the following categories. We collect only what is necessary for the purposes described in this policy.

ZS7 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• Account Management: To create and maintain your ZS7 account, verify your identity, process login requests and keep your account preferences up to date.
• Payment Processing: To process PKR deposits via JazzCash, Easypaisa, Raast and Bank Transfer, and to verify and complete withdrawal requests to your registered payment account.
• Identity Verification (KYC): To confirm you meet the minimum age requirement of 18 years and that your account details are accurate and genuine before withdrawals are processed.
• Platform Security and Fraud Prevention: To detect and prevent unauthorised account access, fraudulent deposits, money laundering and any other activity that violates ZS7's Terms and Conditions.
• Customer Support: To respond to your queries, resolve disputes, investigate game outcome complaints and process self-exclusion or account closure requests.
• Responsible Gaming: To apply deposit limits, session reminders and self-exclusion settings that you configure, and to monitor account activity for signs of problematic gaming behaviour where relevant tools are triggered.
• Service Improvement: To analyse platform usage patterns in aggregate form, identify technical issues and improve the overall ZS7 experience for Pakistan players.
• Promotional Communications: To send you information about ZS7 bonuses, PSL promotions, new game launches and platform updates — but only where you have not opted out of marketing communications.
• Legal Compliance: To maintain records as required, respond to lawful requests and cooperate with any relevant investigation into fraud or illegal activity connected to the platform.

ZS7 processes your personal data on the following legal grounds, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to operate your ZS7 account, including registration, payment processing, game delivery and withdrawal handling. Without this processing, ZS7 cannot provide the service to you.
• Legitimate Interests: Processing carried out to protect ZS7 and its players from fraud, abuse and security threats; to improve the platform; and to maintain accurate records of platform activity.
• Legal Obligation: Processing required to comply with applicable legal requirements, including maintaining transaction records and cooperating with investigations into suspected illegal activity such as money laundering.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing that took place before withdrawal.

ZS7 does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors: JazzCash, Easypaisa, Raast, bank transfer networks and other payment service providers receive the minimum data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and security standards.
• Identity Verification Providers: Where ZS7 uses a third-party KYC service to assist with CNIC verification, that provider processes your identity document under a data processing agreement with ZS7 and may not use your data for any other purpose.
• Game Technology Providers: Slot studios, Fish Game and Bingo software providers may receive anonymised session data for game performance and RNG audit purposes. These providers do not receive your name, contact details or payment information.
• Legal and Regulatory Authorities: ZS7 will disclose personal data to law enforcement, financial investigation units or other relevant authorities where required by law or where ZS7 has a good-faith belief that disclosure is necessary to prevent illegal activity, fraud or harm.
• Business Transfers: In the event of a merger, acquisition or transfer of ZS7's business, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data going forward.

ZS7 uses cookies and similar tracking technologies to operate the platform, remember your session and preferences, and understand how players interact with ZS7. The types of cookies used are described below.

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens and load-balancing cookies. These cannot be disabled without breaking platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, responsible gaming limits and game display options. These improve your experience but are not strictly essential.
• Analytics Cookies: Used to collect aggregated data about how players navigate ZS7, which pages they visit and how long sessions last. This data is used to improve the platform. Analytics data is anonymised and not linked to individual accounts.
• Marketing Cookies: Used only where you have provided consent. These may track your activity on ZS7 to help ZS7 deliver relevant promotional content. You can withdraw consent for marketing cookies at any time through your account settings or browser controls.

ZS7 takes the security of your personal data seriously and applies multiple layers of protection to guard against unauthorised access, disclosure or loss.

• All data transmitted between your device and ZS7's servers is protected using TLS (Transport Layer Security) encryption, the same technology used by banks and financial institutions.
• Personal data stored on ZS7's servers is encrypted at rest using AES-256 or equivalent industry-standard encryption.
• Access to personal data within ZS7 is restricted on a need-to-know basis. Staff who handle identity verification documents, payment data or account records are subject to confidentiality obligations.
• ZS7 conducts regular security reviews to identify and address vulnerabilities in the platform. Suspected security incidents are investigated promptly.
• Your ZS7 account is protected by your password and, where enabled, two-factor authentication. You are responsible for keeping your login credentials secure and confidential.

While ZS7 implements robust security measures, no online platform can guarantee absolute security against all possible threats. You can reduce your personal risk by using a strong, unique password for your ZS7 account and enabling two-factor authentication where available.

ZS7 retains your personal data for as long as your account is active and for a defined period after account closure, as described below. Retention periods are set based on operational necessity and legal obligations — not convenience.

• Account and Registration Data: Retained for the life of your account and for a period after account closure to handle any post-closure queries or disputes.
• Identity Verification Documents: CNIC copies and KYC documents are retained for the period required to satisfy record-keeping obligations related to financial transactions.
• Transaction Records: Deposit and withdrawal records in PKR are retained as required for financial integrity, audit purposes and fraud investigation.
• Game Session Logs: Detailed session logs are retained for a period sufficient to investigate any game dispute raised within ZS7's dispute window of 48 hours per round. Aggregated anonymised session data may be retained longer for platform analytics.
• Support Communications: Emails and chat logs with ZS7 support are retained for a defined period after the conversation is closed, to allow follow-up if the same issue recurs.

When data is no longer required, it is securely deleted or anonymised. Anonymised data — which cannot be used to identify you — may be retained indefinitely for aggregate platform analytics.

As a ZS7 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your account username and a brief description of your request.

• Right of Access: You can request a copy of the personal data ZS7 holds about you. We will provide this in a clear, readable format.
• Right to Rectification: If any of your personal data is inaccurate or out of date, you can request that it be corrected. For certain data such as your registered name, identity verification may be required before changes are made.
• Right to Erasure: You can request deletion of your personal data. Note that ZS7 may be required to retain certain data — such as transaction records — for legal reasons even after an erasure request. We will tell you clearly what can and cannot be deleted and why.
• Right to Restrict Processing: In certain circumstances you can ask ZS7 to stop processing your data while a concern is being investigated, rather than deleting it entirely.
• Right to Data Portability: You can request a copy of the personal data you provided to ZS7 in a structured, machine-readable format.
• Right to Object: You can object to processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests, though ZS7 may be able to demonstrate overriding grounds for continued processing in specific cases.
• Right to Withdraw Consent: Where processing is based on your consent — such as marketing cookies or promotional emails — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

ZS7 aims to respond to all data rights requests within a reasonable timeframe. If you are not satisfied with our response, you have the right to raise a complaint through the appropriate channel.

ZS7 is strictly an adult platform for players aged 18 and above. ZS7 does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account or provided personal data to ZS7, please contact [email protected] immediately so we can investigate and take appropriate action, including account closure and deletion of the minor's data.

ZS7 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in data processing practices or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For material changes — those that meaningfully affect how we use your personal data — ZS7 will provide advance notice through a platform notification or email to your registered address. Continued use of ZS7 after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.

We recommend reviewing this page periodically so you stay informed about how ZS7 handles your data. If you have concerns about any change, contact us at [email protected] before continuing to use the platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how ZS7 handles your personal information, please get in touch with our support team. We are here to help and will take your privacy questions seriously.

For related reading, you can also visit the Terms and Conditions page or the Responsible Gaming page. Common platform questions are answered in the FAQ section.